Effective Date: January 1st, 2024
Welcome to HealoVerse. Your privacy and trust are paramount to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website and services.
1. Information Collection:
We collect information that you provide directly to us, which includes:
– Personal details: name, email address, phone number, etc., when you sign up for our service.
– Health information: medical history, treatment records, and other health-related information.
– Payment information: credit card numbers and billing information for purchasing our services.
We also automatically collect certain information when you visit our website, such as:
– Log information: IP address, browser type, access times, and pages viewed.
– Cookies: We use cookies to enhance your browsing experience and personalize our services.
2. Use of Information:
The information we collect is used to:
– Provide and improve our services.
– Communicate with you about your account, our services, and updates.
– Process transactions and send related information, including confirmations and invoices.
– Monitor and analyze trends, usage, and activities in connection with our services.
3. Information Sharing:
HealoVerse does not share your personal information with third parties, except as described in this policy:
– With service providers who perform services on our behalf, such as payment processing and data analysis.
– If required by law, such as to comply with a subpoena or other legal process.
– When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. Data Security:
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
5. How We Treat Protected Health Information (PHI) and Medical Records:
HealoVerse treats your Protected Health Information (PHI) with the highest level of confidentiality. PHI is only accessed and used in accordance with applicable laws and our internal policies to provide you with safe, effective care. All PHI is stored securely and is only accessible to authorized personnel involved in your care.
6. Patient Rights Regarding Protected Health Information:
You have the right to access, amend, or request the restriction of your PHI. You may also request an accounting of disclosures of your PHI and can contact us for further guidance on your privacy rights.
7. Privacy Official Contact Information:
For any questions regarding our privacy practices, or to exercise your rights regarding PHI, you may contact our Privacy Official:
Mihir Shah, Privacy Official
Email: info@healoverse.com
8. Your Choices:
You have the right to:
– Access and correct your personal information at any time.
– Opt-out of receiving marketing communications from us.
– Request the deletion of your personal data.
9. Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
10. Changes to this Policy:
HealoVerse may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
11. Contact Us:
If you have any questions about this Privacy Policy, please contact us at info@healoverse.com.
This policy emphasizes our commitment to protecting your privacy and outlines your rights regarding your health information.